Conway, MA Contractors: HVAC, Roofing, Plumbing & More

Conway is a Franklin County hill town of about 1,773 people in roughly 845 housing units, set in the rolling country between South Deerfield and Shelburne Falls. The median home age is around 51 years, but the housing mix runs from 18th- and 19th-century farmhouses along the South River and Pumpkin Hollow to ranches and contemporaries on back-road lots.

Natural gas service is essentially absent. Oil, propane, and wood dominate existing heating, often layered together. Heat pump retrofits — particularly ductless mini-splits in older homes without ducts — are the most common new-install project in town.

Conway is in Eversource electric territory and fully Mass Save eligible. Whole-home cold-climate heat pump installs have typically earned up to $8,500 ($2,650 per ton) in recent rebate cycles; partial and single-zone mini-split installs usually land $2,500–$6,000. Most Conway projects start with a free Mass Save home energy assessment, which is the gatekeeper for the larger rebates. Because so much of the housing is old farmhouse stock, the assessment also frequently surfaces insulation and air-sealing work that can be subsidized at 75%+, and knob-and-tube remediation when needed. The 0% HEAT Loan up to $25,000 (effective January 1, 2025) is the standard finance pairing.

Massachusetts state code (780 CMR) requires a building permit for HVAC replacement in Conway, filed with the town building department. A separate electrical permit is required for new heat-pump circuits. Conway's building department runs on limited hours, so contractors should confirm inspection availability before promising tight timelines. Conservation Commission jurisdiction is broad here because of the South River, Pumpkin Hollow Brook, and extensive wetlands — any work inside the 100-foot buffer typically needs a Notice of Intent under the Wetlands Protection Act.

Building permits for work in Conway go through the Conway Building Department; see the Conway Building Department’s contact, portal and who pulls the permit on permits.llc.